*Client Centre Feed

Amplifying voices, inspiring the future

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#Accelerate Action is 2025’s International Women’s Day theme, calling for bold steps to advance gender equality. While progress has been made, there is still work to do. The co-operative system has long been leading the way in fostering inclusive and empowering workplaces within the financial industry. A 2023 study by DBRS Morningstar found that women hold 44% of executive leadership...

Central 1 and Intellect Design Arena Ltd. conclude operating partnership transaction

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Digital banking operations transferred as of March 3, 2025 Vancouver, B.C. and Toronto, ON – Central 1 Credit Union (Central 1) and Intellect Design Arena Ltd. (Intellect) today announced the completion of all necessary closing activities for the operating partnership agreement in which Intellect will assume responsibility for Central 1’s digital banking operations. Effective March 3, 2025, operation of Central 1’s...

Five key trends shaping the financial landscape in 2025

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This year, the financial services landscape continues to experience significant transformation, bringing both challenges and opportunities. Central 1 is committed to equipping you with timely updates and expert advice to help you stay informed and prepared for these changes — all in complement with our products and solutions to boost your success. Here are five key themes poised to influence...

2025 Gary Gillam Award nominations now open

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Toronto, ON and Vancouver, B.C., February 10, 2025 – The Gary Gillam Award, jointly sponsored by Alterna Savings and Central 1 Credit Union (Central 1), is now open for nominations. Eligible nominees must be credit union members, current or past directors, employees, or volunteers. They will have made meaningful accomplishments in social impact and sustainability in credit unions or promoted credit...

Changes to Central 1’s Executive Leadership Team

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As we progress into 2025, we have important updates to Central 1’s executive leadership team. Our Payments business is a core focus for our organization, and as we look forward, we are increasing our energy and emphasis on it to bring value to current and future clients. With this focus, we are pleased to share that Barclay Hancock has joined...

Central 1 announces the transfer of digital banking operations to Intellect Design Arena Ltd.

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Vancouver, B.C. and Toronto, ON – Central 1 Credit Union (Central 1) and Intellect Design Arena Ltd. (Intellect) today announced the signing of an agreement in which Intellect will assume responsibility for Central 1’s digital banking operations, following Central 1’s decision to wind down its digital banking offerings, announced in October 2024. Under the agreement, Central 1’s Forge, MemberDirect, public website...

Fraud prevention in focus: Key takeaways for financial institutions

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Last month at Momentum 2024, our highly anticipated fraud panel delved into the critical issue of the shifting fraud liability from consumers to credit unions and banks. As technology and AI continue to advance, they bring both new challenges and exciting opportunities. The two most upvoted topics were the actions financial services providers (such as credit unions) should take and...